Free US shipping on orders $79+

      Shipping Policy

      Last updated: November 14, 2026

      We deliver BKDSJ orders to customers in the United States. The information below explains our shipping charges, order preparation and estimated delivery times.

      Shipping charges

      • Orders with a merchandise subtotal below US$79 after discounts: US$7.99 standard shipping.
      • Orders with a merchandise subtotal of US$79 or more after discounts: free standard shipping.

      The threshold excludes shipping charges and any applicable taxes. The shipping charge for your order is shown at checkout before you pay.

      Preparing your order

      We normally process orders within 2 business days after payment confirmation. Business days are Monday through Friday, excluding public holidays. Processing is separate from the transit estimate below. If an item or address needs clarification, we will contact you using the details supplied with your order.

      Transit and delivery

      Standard transit is estimated at 5–15 business days after dispatch. This estimate does not include the processing period. Delivery dates are estimates rather than guarantees and may be affected by carrier delays, weather, holidays or other circumstances outside our control. Available delivery services and any address restrictions are displayed at checkout.

      Tracking your parcel

      When your order is dispatched, we send the available tracking details to the email address used at checkout. Tracking updates can take time to appear after a label is created. If your shipment has not updated or seems overdue, email us with your order number so we can investigate with the carrier.

      Address changes and delivery problems

      Please check your delivery address, including any apartment or unit number, before placing your order. Contact us promptly if a correction is needed. We can only attempt changes before an order enters shipping preparation or is dispatched. If a parcel is returned because of an incomplete address, refusal or a delivery issue, contact us to review the available resolution and any applicable reshipping charges before a new shipment is arranged.

      If tracking says delivered but you cannot find the parcel, check the delivery location and with household members or your building reception, then contact us. We will help review the carrier information; please do not assume that a delivered scan ends our ability to assist.

      Damaged or incorrect items

      If an item arrives damaged, defective or different from your order, contact us with your order number and clear photographs of the item and packaging. We will review the issue and arrange an appropriate replacement or refund under our Refund Policy.

      Questions about shipping

      Email support@bkdsj.com. We’re available Monday–Friday, 9:00 AM–5:00 PM (EST) and aim to respond within 1 business day.

      BKDSJ is operated by Shijiazhuang Henghaheng Trading Co., Ltd.
      Registered business address: Room 0401, Shuxiang Huayuan Business Office Building, No. 398 Heping East Road, Chang’an District, Shijiazhuang, Hebei, China.