Contact Us

For help with a product, delivery, exchange or return, email support@bkdsj.com. Include your order number if you have one. For a damaged or incorrect item, please attach clear photographs to help us review it.

Customer care

We’re available Monday–Friday, 9:00 AM–5:00 PM (EST) and aim to respond within 1 business day. Please do not send payment card details or account passwords in a support message.

Business information

BKDSJ is operated by Shijiazhuang Henghaheng Trading Co., Ltd.
Registered business address: Room 0401, Shuxiang Huayuan Business Office Building, No. 398 Heping East Road, Chang’an District, Shijiazhuang, Hebei, China

This is our company’s registered address, not the return destination. Before returning a parcel, contact us for instructions. See our Refund Policy for the return conditions and US warehouse address.